Return & Refund

We don't provide return & refund for the successful product customisation & delivery.

We only accept returns, if the item is bought from our website and is received by you in damaged condition. Return of the product bought from any other website will not be considered. The item should be returned to us within 7 days from the delivery if it's in damaged condition or a wrong product received.

Cancellation Policy:

Thank you for choosing Sushram. We strive to provide you with the best products and services possible. Due to the nature of our business and our commitment to delivering high-quality products in a timely manner, we regret to inform you that we do not offer cancellations once an order has been placed.

Once an order is confirmed and processed, it cannot be canceled or modified. This includes changes to product selection, quantity, size, color, or delivery address.

We understand that circumstances may arise that necessitate changes to your order. However, our efficient order processing system and commitment to prompt delivery mean that orders are processed quickly, making cancellations unfeasible.

We encourage you to review your order carefully before completing your purchase to ensure it meets your specifications and requirements.

In the event of any issues with your order, such as receiving the wrong item or a defective product, please refer to our Returns and Exchanges Policy for guidance on how to proceed.

Thank you for your understanding and cooperation. If you have any questions or concerns, please don't hesitate to contact our customer service team for assistance.